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Bijilive FAQ – Frequently Asked Questions & Help Center

Get answers to any question you have about bijilive — from registration to payments, everything explained in simple terms.

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Account Questions

Registration, Login & Profile

To register at bijilive, you'll need: an active mobile number, an email address, your full name, and date of birth. You'll also need to verify via OTP sent to your email or mobile. The entire process takes just 3–5 minutes.

No. bijilive only allows one account per mobile number and email address. Attempting to create multiple accounts may result in all accounts being permanently suspended and any deposited funds being forfeited.

login page Click the "Forgot Password?" link. Enter your registered email or mobile number and a reset link will be sent to you. Click the link to set a new password and log back in to bijilive.

Five consecutive incorrect password attempts will temporarily lock your account for 30 minutes. Please try again after that. If your account appears to be permanently suspended, email support@bijilive.biz. An incomplete KYC verification may also result in account restrictions.

KYC (Know Your Customer) verification is required for large withdrawals. Simply upload a photo of your national ID or passport to complete the process. Approval typically takes 24–48 hours.
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Payment Questions

Deposits, Withdrawals & Payment Methods

bijilive currently supports deposits via Mobile Pay, Nagad, Rocket, USDT, and Bitcoin. Mobile banking deposits are typically credited to your account within 1–5 minutes.

The minimum deposit at bijilive is just ৳200. That's all you need to start betting. First-time deposits also come with a 100% welcome bonus.

For KYC-verified accounts, withdrawals to Mobile Pay or Nagad typically arrive within 5–15 minutes. First-time withdrawals may require additional verification, which can take up to 24 hours.

Standard bijilive accounts have a daily withdrawal limit of ৳50,000. VIP accounts have a higher limit. Contact support if you need your limit increased.

Wait 15 minutes first. If the issue persists, contact support@bijilive.biz or reach out via live chat with your transaction ID. The support team will resolve it promptly.
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Bonus Questions

Welcome Bonus, Cashback & Offers

After registration, your first deposit automatically triggers a 100% welcome bonus credited to your account. For example, deposit ৳1,000 and get an extra ৳1,000 in bonus funds. Full bonus terms on the bonus page View.

Bonus funds cannot be withdrawn directly. You must meet the rollover requirements by placing a set amount of bets — typically 5–10x the bonus amount. Full terms Terms & Conditions on the page.

Every week, a percentage of your net losses (typically 5%–10%) is returned to you as cashback. It's automatically credited to your account every Monday. For more details, visit the Bonus Page View.

Yes. Through bijilive's referral program, you earn a bonus for every successful referral. Once your friend registers and makes their first deposit, the referral bonus is instantly credited to your account.
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Betting Questions

Match Bets, Odds & Betting Rules

bijilive lets you bet on cricket, football, tennis, badminton, kabaddi, hockey, and more. Special odds are available for Bangladesh cricket and IPL matches. To view all betting markets, visit the Sports page Visit here.

Live betting (in-play) means placing bets in real time while a match is in progress. Odds on bijilive update with every moment of the game. Betting at the right time while tracking the live score can improve your chances of winning.

Yes. If a match is cancelled or a bet is declared void, your full stake is automatically refunded to your account. Refunds are typically processed within 24 hours.

bijilive displays odds in decimal format. For example, odds of 2.50 mean a ৳100 bet returns ৳250 in total if you win (profit of ৳150). Higher odds mean lower probability but a bigger payout. Match Odds page View details.
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Games Questions

Casino, Slots & Live Games

bijilive offers slots, Live Casino games (roulette, blackjack, baccarat), fishing games, crash games, and lottery — over 1,000 games in total. To browse all games, visit the Games Page Visit here.

Yes. All games on bijilive use certified RNG (Random Number Generator) technology, ensuring completely random and fair outcomes. Independent third-party auditors regularly verify the integrity of our games.

bijilive's progressive jackpot gives you a chance to win big on any spin. A portion of every bet contributes to the jackpot pool, so the prize keeps growing. Jackpot page View current rewards.
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Security Questions

Account Security & Data Protection

Yes. bijilive uses 256-bit SSL encryption — the same level of security used in banking. Your personal information is never shared with third parties. For full details, see our Privacy Policy page here.

Log in to your account and go to "Security Settings". Enable the 2FA option and confirm it with the OTP sent to your registered mobile number. From then on, you'll receive an OTP on your mobile every time you log in.

Change your password immediately and log out of all devices. Notify us at support@bijilive.biz. bijilive's security team will lock the account and launch an investigation.
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Support Questions

Contact & Support

Email us at support@bijilive.biz or reach us via live chat on the site. Our support team is available 24/7 in Bangla, with live chat responses typically within 5 minutes.

Send us a detailed message at support@bijilive.biz. Include your account number, a description of the issue, and any relevant screenshots for a faster resolution. Complaints are typically resolved within 48 hours.

bijilive is committed to responsible gaming. To set limits for yourself, Responsible Gaming page There, you'll find options for deposit limits, self-exclusion, and cooling-off periods.

Why choose bijilive?

Here's why millions of Bangladeshi players trust bijilive.

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Live Cricket Betting

Bet on Bangladesh cricket, IPL, and World Cup matches at real-time odds. Every ball brings a new opportunity.

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Fast Payments

Withdrawals to Mobile Pay and Nagad in just 5–15 minutes. No hidden fees — straight to your mobile.

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Thousands of Games

1,000+ games including slots, Live Casino, fishing, and crash games — with new titles added every day.

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Bank-Level Security

Your data and funds are fully protected with 256-bit SSL encryption and 2FA security.

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Regular Bonuses

From a welcome bonus to weekly cashback and VIP points — there's always something to earn every day.

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Bangla Language Support

24/7 live chat and email support in Bangla. Get help in your own language.

Still have questions?

If you can't find your answer in the FAQ, contact us directly.

Email Support

Write to us at support@bijilive.biz. You'll receive a reply within 24 hours.

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Live Chat

Get instant help via live chat from any page on the site.

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Responsible Gaming

Need help managing your gaming habits? Our team is always here for you.

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Bijilive is strictly for users aged 18 and above. Betting can be addictive. Please play responsibly and stay within your limits. For help, visit the Responsible Gaming View page.

Join bijilive Today

Got your answers? Register now and get started with a 100% welcome bonus.

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